We value your feedback – Blog
Your feedback is very important to us as it helps us identify what you enjoy, areas where there is room for improvement and a need for additional training. We would appreciate it if you could complete the Medallia guest survey that you receive at the end of your stay, and of course we invite you to leave a review on Tripadvisor. All the information and suggestions received are analysed, given follow up and used to reinforce team member training.
You’ll receive the survey by email after you checkout and there are general queestions about your resort and specific categories such as Room cleaning, Team members, Food & Beverages, Spa, among others and room to share additional comments.
