TourReview helps tour operators manage their online reviews from all major platforms in one place so they can use customer feedback to improve their services and increase sales.
Jose Arozarena is founder and CEO of TourReview.
Founded in 2023, TourReview
helps tour operators concentrate reviews of their services from different
platforms into a single panel with the data to address and benefit from them.
In a $3 billion sector includes more than a million tour
operators, reviews are the key for any individual operator to stand out.
TourReview has gathered hundreds of millions of reviews on on more than 80,000
TourReview CEO and founder Jose Arozarena spoke about the
company during the Launch competition at The Phocuswright Conference 2023
last month in Florida.
After launching a beta version in March, he said, the
company grew to 360 clients by October without any marketing promotion. The
data analysis helps companies improve and increase the reviews they receive,
which in turn helps maintain standards among the tours offered by online travel
Watch Arozarena’s Center Stage presentation below.
TourReview – Phocuswright Innovation Launch 2023
Later, Arozarena shared more details about the company with
PhocusWire news editor Derek Catron in the PhocusWire studio.
Phocuswright Conference 2023 Launch Innovator interview: TourReview