FCS takes on The Americas with strategic addition of two offices in U.S.


FCS US officesFCS, a leading hospitality technology solutions provider, announced two new additions to its team of hotel technology experts. Andrew Hendricks and David Grant will be instrumental in fortifying the company’s presence in America’s Northern and Western regions.

With 20 offices, FCS provides amplified and localized coverage to customers in 56 countries. This expansion aligns with FCS’ mission to enhance accessibility and to be at the forefront of its industry.

FCS aims to pursue further global growth and has initiated efforts to establish a presence in new markets, reinforcing its position as a leading hospitality technology provider. FCS’ recent expansion into Europe, Asia, and Africa shows its sustained growth.

David, based in California, will be handling the Western region of the United States, says, “FCS is dedicated to improving hotel operations through the automation and streamlining of manual tasks. Drawing on my experience and insights into the challenges faced by hoteliers, I am looking forward to joining the FCS team at a time when the hospitality industry is rapidly evolving and embracing the importance of technology in everyday hotel operations. By providing innovative solutions, FCS enables hoteliers to focus on delivering excellent guest experiences.”

Hotels worldwide have realized the need for technology during the recent pandemic, especially when faced with increased demand for contactless operations and shortage in manpower. FCS aims to help hotels improve operational efficiency through its user-friendly solution, FCS1.

Bringing together the best technical know-how of FCS’ hospitality solutions in ONE app, FCS1 is designed with a state-of-the-art and intuitive user interface to meet hotels’ ever-changing needs.

The FCS1 modules currently available cover a vast spectrum of hotel operations – from cleaning and service delivery to incidents and overall facility operations – connecting the different departments for more efficient hotel management.

Andrew, who is based in New York and covers the entirety of North America, including Canada, shares “As a seasoned hotelier, my years spent in the front lines of the hotel industry have given me firsthand knowledge of the challenges faced by hotel staff daily. I am excited to introduce fellow hotel professionals in North America to FCS1 – a comprehensive solution that will greatly alleviate these struggles by streamlining cleaning, maintenance, guest requests, and incident management processes. This seamless and affordable automated tool is truly powerful.”

With the addition of these two seasoned executives in the Americas, FCS has extended its solution’s availability to more hotels in need. As a result, the company can assist hoteliers in delivering outstanding service despite their current challenges – by automating their everyday processes and optimizing their resources with FCS1.


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